Frequently Asked Questions

Please read our FAQ before sending us a message.

πŸ™‹ Do you ship worldwide & how much does shipping cost?

Yes – we ship worldwide. We offer all customers free Domestic and International Shipping with tracking. No shipping cost & no sales tax – we want your experience to be as smooth and upfront as possible – just the way we like it.

πŸ™‹ What are your shipping and processing times?

International:

United Kingdom: 7 – 15 days

Canada: 7 – 15 days

Australia: 7 – 15 days

Europe: 9 – 21 days

Latin America: 10 – 25 days

Other countries: 14 – 30 days

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Domestic:

United States: 7 – 15 days

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Processing Times

Orders take 1-2 business days to process after placing the order before shipping out. We do not ship out on weekends.

πŸ™‹ Can I cancel my order after I’ve made a purchase?

Yes! We offer immediate order cancellation between 24 and 48 hours of your order being placed.

Your order will be canceled and refunded in full as soon as we get your request, so as the order has not shipped out yet.
If you would still like a refund once your order has been shipped out, you will have to initiate our standard returns process.

πŸ™‹ How do I return or exchange an item?

Our return policy is effective for 30 days from the time your order is delivered.
Please refer to our returns & refunds policy for more information on how to initiate the returns process.

πŸ™‹ What types of payment methods do you accept?

We accept Visa, Mastercard & American Express.

πŸ™‹ WHAT IF THE ITEM I ORDERED ARRIVES BROKEN OR DAMAGED?

We’ll make it up to you. You can request a refund or an exchange/store credit.Β 

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CONTACT US

Can we help?
Feel free to reach out. We’re happy to help.

CUSTOMER SERVICE HOURS:

MONDAY – FRIDAYΒ 
9 AM – 6 PM PST

EMAIL

SUPPORT@BESTPOSTURECORRECTION.COM