Frequently Asked Questions
Please read our FAQ before sending us a message.
Yes – we ship worldwide. We offer all customers free Domestic and International Shipping with tracking. No shipping cost & no sales tax – we want your experience to be as smooth and upfront as possible – just the way we like it.
United Kingdom: 7 – 15 days
Canada: 7 – 15 days
Australia: 7 – 15 days
Europe: 9 – 21 days
Latin America: 10 – 25 days
Other countries: 14 – 30 days
United States: 7 – 15 days
Orders take 1-2 business days to process after placing the order before shipping out. We do not ship out on weekends.
Yes! We offer immediate order cancellation between 24 and 48 hours of your order being placed.
Your order will be canceled and refunded in full as soon as we get your request, so as the order has not shipped out yet.
If you would still like a refund once your order has been shipped out, you will have to initiate our standard returns process.
Our return policy is effective for 30 days from the time your order is delivered.
Please refer to our returns & refunds policy for more information on how to initiate the returns process.
We accept Visa, Mastercard & American Express.
We’ll make it up to you. You can request a refund or an exchange/store credit.
Send us an email
Feel free to reach out. We’re happy to help.